MacNeatThese terms apply to the trial, subscriptions and licences for MacNeat sold by Novadesko SRL on this website.
1. Seller
Novadesko SRL, Rue de Boussoit 4, 7110 Maurage, Belgium — CBE and VAT BE 1018.192.568 — support@novadesko.com.
2. Purpose
MacNeat is maintenance software for macOS. Purchasing a plan grants a personal, non-exclusive and non-transferable licence to use it on the number of Macs included in the plan. The software remains the property of Novadesko.
3. Free trial
A free 7-day trial, on one Mac, is offered once per account. It starts at the first sign-in in the app and requires no payment method. When it ends, access to the features is suspended until a plan is purchased; nothing is charged automatically.
4. Plans and prices
Two plans are available: 1 Mac and 2 Macs, each as a monthly subscription, a yearly subscription or a lifetime licence. Applicable prices are those shown on the Pricing page at the time of the order, in euros, VAT included. A price change never applies to a period already paid; for an ongoing subscription, you will be notified at least 30 days before the renewal concerned.
5. Order and payment
Orders are placed from your account. Payment is processed securely by Stripe; Novadesko never stores card details. The licence is activated as soon as payment is confirmed. A receipt is available in the billing portal.
6. Term, renewal and cancellation
Monthly and yearly subscriptions renew automatically for the same period, at the current price, until cancelled. You can cancel at any time from your account, through the billing portal: cancellation takes effect at the end of the current, already paid period, with no pro-rata refund. If a payment fails, the licence may be suspended until it is settled.
7. Lifetime licence
The lifetime licence is a one-off payment with no renewal. It has no expiry date and remains valid for as long as MacNeat is sold and maintained by Novadesko, for the number of Macs included in the plan.
8. Devices
Each Mac you sign in on is registered as an active device, up to the limit of your plan. You can revoke a device at any time from your account to activate another. The app periodically checks the licence and tolerates temporary offline use.
9. Right of withdrawal
Consumers normally have 14 days to withdraw from a purchase. Since MacNeat is digital content not supplied on a tangible medium, this right no longer applies once performance has begun with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal (Article VI.53, 13° of the Belgian Code of Economic Law). This consent is collected when ordering; performance begins when the licence is activated. The free 7-day trial lets you evaluate the software before any purchase.
10. Use and liability
MacNeat never deletes anything without your approval, protects sensitive system areas and sends deletions to the Trash. You are nevertheless responsible for reviewing the suggested items and keeping regular backups (for example with Time Machine). Novadesko’s liability is limited to direct and foreseeable damage and capped at the amount paid in the previous 12 months, except in case of gross negligence or wilful misconduct and within the limits set by law.
Circumventing the licensing system, or reselling or sharing a licence beyond the number of Macs included, is prohibited. In case of abuse, Novadesko may suspend the licence concerned.
11. Support and updates
Support is provided by email at support@novadesko.com. Updates are delivered through the app’s built-in update mechanism.
12. Personal data
How we process your data is described in the privacy policy.
13. Governing law and disputes
These terms are governed by Belgian law. If you have a problem, please contact support first. Consumers may also turn to the Belgian Consumer Mediation Service (mediationconsommateur.be). Failing an agreement, the competent Belgian courts have jurisdiction, without prejudice to mandatory consumer protection rules.